Theorizing Servitisation for SME Performance

Theorizing on Entrepreneurial Performance

In the present paper main streams of research in the field of entrepreneurship are identified and discussed. The purpose is to find out what theoretical perspectives could be used to build a framework for explaining performance in small and medium enterprises. Strengths and weaknesses of population ecology, behavioural, resource-based and strategic-adaptation theoretical perspectives in explain...

eCRM Technologies, Capabilities and SME Performance Benefits

Organizations today have a diversity of applications available to support the management of customer relationships, namely electronic-customer relationship management (eCRM) applications. Despite the growing need of understanding eCRM in small and medium-sized enterprises (SMEs), eCRM research is largely focused on large organizations. Building on the theory of dynamic capabilities, this paper ...

Performance Measurement Systems for SME in Collaborative Settings

Small and medium size enterprises (SMEs) do in many cases not have the financial strength, range of knowledge, or technical resources that are necessary in order to compete successfully with larger companies. One way for the individual company to solve this problem is through collaboration with other companies, large as well as small. There are different kinds and different levels of collaborat...

Theorizing information for information science

Enhancing SME Performance Through Vision-based Leadership: An Empirical Study

Surprisingly little research has been conducted on what characterizes “effective” visions, and yet leaders, particularly in the entrepreneurship literature, are widely exhorted to employ visions. A research model was tested in retail SMEs to investigate relationships between seven literature-derived vision attributes (of brevity, clarity, future orientation, stability, challenge, abstractness, ...